Do I need a plan after my project launches?
No, but most software needs regular security updates, backups, and small fixes to stay healthy. Every project we build includes the first month of Care free, so you can try it before deciding.
What happens to unused hours?
Unused hours carry over for one month, then expire. This keeps planning simple and lets us reserve time for you every month.
What if I need more work than my plan includes?
We’ll tell you before doing anything extra. You can approve additional hours for that month, or move to a bigger plan if it keeps happening.
Can you take over a site or app another team built?
Usually, yes. We start with a short paid review of the code and hosting so we can tell you honestly what shape it is in before you commit to a plan.
Can I cancel?
Yes. Care and Growth have a 3-month minimum term and Partner has 6 months. After that, plans continue month to month and you can cancel with 30 days’ notice. We hand over all access, code, and documentation.